Conversational AI Lead at Infobip, leading a team of consultants focused on driving the global adoption of conversational AI solutions by advising clients and partners, enabling sales and implementation teams, and delivering innovative solutions across industries. With nearly twenty years of experience at Infobip, Hrvatski Telekom, Telenor, and Siemens, Željka combines expertise in customer experience, digital product development, and IT transformation. She is committed to leveraging technology to create impactful, human-centered customer experiences.
